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FAQ

Preguntas frecuentes.

What people ask us before and after they start using Celsmar. If your answer is not here, write to us at contacto.

— General

Celsmar is a professional, multi-market financial terminal that runs in your browser. A single screen brings together institutional-grade market data, interactive valuation, portfolio management with risk metrics, and AI-assisted analysis. It is built so that any investor can study the markets with professional-grade tools, without the complexity or the cost of traditional platforms.

No. Celsmar is an information and analysis tool, not a financial adviser. We do not give personalised recommendations and we never tell you what to buy or sell: we give you the data and the analysis so that you can decide for yourself. All investing carries a risk of loss, and the final decision, along with the responsibility for it, is always yours.

For anyone who wants to understand what they are investing in. From people just starting out who want to learn, to experienced investors looking to test their thesis against solid data. You do not need to be a professional: the terminal is built to work alongside you whatever your level.

No prior knowledge is required. Almost everything is explained as you go: every metric describes itself when you hover over it, and the AI analyses summarise the information in plain language, with a clear verdict anyone can follow. If you already know the basics, all the better; if not, you pick them up along the way.

Yes. Celsmar includes a portfolio where you record your positions and follow how they develop: returns, allocation and risk metrics, all in one place. We do not execute orders (we are not a broker); it is a tool for analysing and tracking what you already hold.

The mobile app is in development and is coming soon. In the meantime, the terminal works in the browser on any device, phones included, with nothing to install.

— Data and sources

Yes. We work only with institutional sources and official market data. Every figure you see carries its own timestamp, and we never invent numbers: if a data point is not available for a given security, we say so plainly instead of filling the gap with an estimate. What you see in the terminal is what there is.

Prices update continuously throughout the market session, including pre-market and after-hours; crypto, 24 hours a day. Everything else (fundamentals, macro, financial statements) refreshes at the cadence that suits each type of data, so the figures you see are always current.

We cover the main markets of the United States and Europe, plus the largest cryptocurrencies and a selection of ETFs. Coverage keeps expanding. If you need a specific security you cannot find, write to us at contact and we will look into it.

Yes. Live data covers pre-market (04:00-09:30 ET) and after-hours (16:00-20:00 ET) as well as the regular session. Crypto trades 24/7 and updates around the clock.

— AI analysis

It produces a full analysis of a security, combining its fundamentals, its technical picture, recent news and the wider market context. Rather than an instant, shallow answer, it spends between 30 and 60 seconds studying the data and weighing opposing points of view before giving you a clear verdict, with reference levels and an assessment of the risk. That depth is exactly what makes the wait worth it.

Yes. Artificial intelligence can make mistakes. That is why it always works from verified data and never invents figures, but its output is meant as a starting point for your own analysis, never as a recommendation to buy or sell. Always check before you decide.

Bilingual. Spanish by default (our main audience). You switch to English from the account menu and every new analysis is generated in English. Analyses already produced keep their original language.

— Account and billing

The Free plan gives you access to the terminal, to market data, to security profiles and to valuation, plus a limited number of AI analyses per month. The paid plans raise those limits and unlock the professional portfolio and data features. You can start free and without a card.

No. For the Free plan you only need an email address (or your Google account). A card is only requested if you decide to move to Pro or Enterprise, and payment is handled by Stripe.

From your account, go to Billing and choose "Cancel subscription". It takes 5 seconds. No retention forms, no attempts to talk you out of it. You keep Pro access until the end of the period you have already paid for, after which you move to Free automatically.

Nothing. You keep all your saved analyses, watchlists and history for good, and watchlists stay unlimited on Free too. The Free plan limits apply only to new activity (5 new AI reports per month and 20 AI chat messages per week).

Yes. Pro and Enterprise start with a 3-day free trial, so you can see everything before you are charged anything at all. And if it still is not for you, you have 14 days from signing up for a full refund, on any plan: write to us at [email protected]. No awkward questions, no small print.

From anywhere in the world. Celsmar is a web application, so all you need is an internet connection; the interface is available in Spanish and English.

— Privacy and security

Yes. We do not sell data to third parties. Your watchlists, saved analyses and settings are yours. AI calls go through our backend and from there to the model provider; no personal data (email, name) travels in those prompts, only the ticker and public market data.

Yes. We are based in Spain (EU) and comply with the GDPR by design. You can request a full export or deletion of your data at any time from your account. Read our privacy policy for the detail.
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