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Frequently asked questions.

What people ask us before and after they start using Celsmar. If yours is not here, write to us.

General

What exactly is Celsmar?

Celsmar is a professional, multi-market financial terminal that runs in your browser. A single screen brings together market data with its source and date, interactive valuation, portfolio management with risk metrics, and AI-assisted analysis. It is built so that any investor can study the markets with professional-grade tools, without the complexity or the cost of traditional platforms.

Is this financial advice?

No. Celsmar is an information and analysis tool, not a financial adviser. We do not give personalised recommendations and we never tell you what to buy or sell: we give you the data and the analysis so that you can decide for yourself. All investing carries a risk of loss, and the final decision, along with the responsibility for it, is always yours.

Who is Celsmar for?

For anyone who wants to understand what they are investing in. From people just starting out who want to learn, to experienced investors looking to test their thesis against solid data. You do not need to be a professional: the terminal is built to work alongside you whatever your level.

Do I need financial knowledge to use it?

No prior knowledge is required. Almost everything is explained as you go: every metric describes itself when you hover over it, and the AI analyses summarise the information in plain language, with a clear verdict anyone can follow. If you already know the basics, all the better; if not, you pick them up along the way.

Can I track my portfolio in Celsmar?

Yes. Celsmar includes a portfolio where you record your positions and follow how they develop: returns, allocation and risk metrics, all in one place. We do not execute orders (we are not a broker); it is a tool for analysing and tracking what you already hold.

Is there a mobile app?

The native app is in development. In the meantime there is no cut-down version: the terminal has its own mobile interface, with its own navigation and its own screens, rather than the desktop one squeezed. It runs in any phone browser with nothing to install, and your session, watchlists and portfolio are the same ones you have on the desktop.

Data and coverage

Is the data reliable?

Yes. The data is verified and normalised before it reaches the screen. Every figure you see carries its own timestamp, and we never invent numbers: if a data point is not available for a given security, we say so plainly instead of filling the gap with an estimate. What you see in the terminal is what there is.

How often is the data updated?

Prices update continuously throughout the market session, including pre-market and after-hours; crypto, 24 hours a day. Everything else (fundamentals, macro, financial statements) refreshes at the cadence that suits each type of data, so the figures you see are always current.

Which markets do you cover?

We cover over 30,000 assets: stocks from 40+ exchanges, thousands of ETFs and mutual funds and the largest cryptocurrencies. You can search them by name, ticker or ISIN. On top of that come the currency, government debt (54 countries), commodity, world index and futures desks. Coverage keeps expanding. If you need a specific security you cannot find, write to us at contact and we will look into it.

Do you have pre-market and after-hours data?

Yes, on US stocks: live data covers pre-market (04:00-09:30 ET) and after-hours (16:00-20:00 ET) as well as the regular session. European and UK markets keep their own hours, and every page carries the real timestamp of its last quote instead of assuming New York's. Crypto trades 24/7. Mutual funds have no intraday by definition: they publish a single NAV per day.

AI analysis

What exactly does the AI analysis do?

It produces a full analysis of a security, combining its fundamentals, its technical picture, recent news and the wider market context. Rather than an instant, shallow answer, it spends between 30 and 60 seconds studying the data and weighing opposing points of view before giving you a clear verdict, with reference levels and an assessment of the risk. That depth is exactly what makes the wait worth it.

Can the AI get things wrong or hallucinate?

Yes. Artificial intelligence can make mistakes. That is why it always works from verified data and never invents figures, but its output is meant as a starting point for your own analysis, never as a recommendation to buy or sell. Always check before you decide.

What language are the analyses written in?

Bilingual, Spanish and English. Spanish by default, as that is the main audience; you switch to English from the account menu and from then on every new analysis is generated in English. Ones already produced keep the language they were written in, so a saved report still says exactly what it said the day you read it. The whole interface is translated, not just the labels.

Account and billing

How much does it cost?

Free is free: 2 AI reports a month and 10 AI chat messages a week, no card. Pro is €12.95 a month (€10.36/month billed annually) and Enterprise, €49 a month (€39.17/month billed annually). See pricing.

What does the free plan include?

Free never expires and needs no card: the terminal, market data, security profiles, valuation, three years of fundamentals, 2 AI reports a month and 10 AI chat messages a week. Pro and Enterprise raise those limits and add the advanced portfolio and data features.

Do I need a credit card to create an account?

No. For the Free plan an email address is enough, or your Google account, and no card is asked for at any point during sign-up. That account gets you the full terminal, the five market desks, three years of fundamentals and two AI reports a month. A card only appears if you decide to move to Pro or Enterprise, and payment is handled securely by Stripe: your card number is never stored by Celsmar.

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How do I cancel my subscription?

From your account, go to Billing and choose "Cancel subscription". It takes 5 seconds. No retention forms, no attempts to talk you out of it. You keep Pro access until the end of the period you have already paid for, after which you move to Free automatically.

What happens to my history if I downgrade to Free?

Nothing. You keep all your saved analyses, watchlists and history for good, and watchlists stay unlimited on Free too. The Free plan limits apply only to new activity (2 new AI reports per month and 10 AI chat messages per week).

Which countries can I use Celsmar from?

From anywhere in the world. Celsmar is a web application, so all you need is an internet connection; the interface is available in Spanish and English.

Privacy and security

Is my data private?

Yes. We do not sell data to third parties. Your watchlists, saved analyses and settings are yours. AI calls go through our backend and from there to the model provider; no personal data (email, name) travels in those prompts, only the ticker and public market data.

Are you GDPR compliant?

Yes. We are based in Spain (EU) and comply with the GDPR by design. You can request a full export or deletion of your data at any time from your account. Read our privacy policy for the detail.

Not your question? Write to us.

We reply within 24 business hours, and always a person.

Write to the team